Independently verified

Reviews and awards

Our mediation service holds a rating of 4.8 out of 5 from more than 715 verified reviews, collected independently through Reviews.io, with 96% of reviewers saying they would recommend us. We have also been recognised with national business and mediation awards.

Mediation for MIAM UK is carried out by our sister company, Mediate UK, so these are reviews of that mediation service and the team who conduct your MIAM.

Last reviewed · 12 June 2026 · Jess Knauf, Director of Client Strategy

Reviews collected and verified independently by Reviews.io

4.8 / 5Average rating across all verified reviews.

715+Verified reviews collected independently via Reviews.io.

96%Of reviewers say they would recommend us.

IndependentCollected and verified by a third party, not self-reported.

What people say

A few words from verified reviews. You can read them all, unedited, on our Reviews.io page.

Verified review · Reviews.io“Clear, professional service with the opportunity to ask questions.”

Verified review · Reviews.ioThe only service the reviewer found that offered “lots and lots of FREE guidance”, which gave them the confidence to get in touch.

Awards and recognition

Our mediation service has been recognised with the following awards:

Award	Year
UK Business Awards, Overall Winner	2022
UK Business Awards, Best Customer Experience (Gold)	2022
UK Business Awards, Best Business Crisis Initiative	2022
BizX Awards, Best Service-Based Business	2022
BizX Awards, Best Company Culture	2025
World Mediation Forum, Top-Rated Family Mediation Service in the UK	2026

Why we show an independent source

Anyone can put a row of five stars on a website. We think a rating is only worth something if you can check it, so ours links straight to Reviews.io, where the reviews are collected and verified independently and you can read every one, including any that are critical.

It is one of the simplest ways to tell a genuine service from a thin one. If a MIAM website shows a glowing rating but no verifiable source, no named people and no real company behind it, that is worth pausing over.

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Quick answers

Reviews and awards: common questions

Are these reviews independent?

Yes. They are collected and verified by Reviews.io, an independent third-party review platform, not gathered or edited by us. You can read them all on our Reviews.io page.

Are the reviews for MIAM UK or Mediate UK?

They are for the mediation service, which is carried out by our sister company Mediate UK. The same team conducts MIAM UK’s MIAMs, so the reviews reflect the people you would deal with.

What is your rating?

4.8 out of 5 from more than 715 verified reviews, with 96% of reviewers saying they would recommend us.

Can I read the negative reviews too?

Yes. The Reviews.io page shows every review, including any that are critical or mixed. We would rather you saw the full picture than a curated one.

Sources and further reading

Reviewed by Jess Knauf, Director of Client Strategy, Mediate UK. MIAM UK is a trading name of Family Legal Ltd. Figures correct at 12 June 2026.